Your privacy is important to us and so we will never sell or disclose your personal information to a third party for the use of the information for other purposes than described in this policy.
What we do with the personal information you provide to us?
To process your order ensuring that the personal and financial information you provide is accurate. For this, we use payment systems of trusted third parties (Barclays Merchant and Paypal) to ensure that your payment is safe and that your details are not being used fraudulently. We use systems of fraud analysis which ensure that genuine and accurate payment details are being provided for any purchase.
When you make a payment through Modelmaniacs Ltd website you will be doing so via the secure Paypal service. If you have a Paypal account you can use this, alternatively if you have not got a Paypal account you can use your credit/debit card through Paypal. We only keep details of your purchases and address in our online database. Modelmaniacs Ltd staff DO NOT see any credit/debit card information. Credit/debit card information IS NOT kept on file by Modelmaniacs Ltd.
Delivery of Orders
For our deliveries we use trusted third party service providers (Royal Mail and Parcelforce). We will share your personal information provided to us with them eg name, telephone number, email address and delivery address to ensure that the products and services you buy from us are delivered to the correct address.
When making a purchase at Modelmaniacs.co.uk you have the option to set up an account on our website. This enables you to purchase products and services from Modelmaniacs Ltd without having to fill in your personal information every time you shop online with us. If your account has been inactive for a long period of time, we reserve our right to deactivate your account.
We may store and process the information you provide to us for a period of time to enable to us to assist with any potential product faults, returns or complaints and to ensure that any allegation of fraudulent use of identity can be properly investigated in the future.
We are sometimes obligated to disclose the information we have about customers to law enforcement agencies where an allegation has been made of suspected criminal activity.
Storage of Personal Information
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Modelmaniacs Ltd; any transmission is at your own risk. Any online payment transactions will be processed via the PayPal website. We keep the personal information we collect about you in secure environments by using the services of third party companies. Your personal information is protected from unauthorised access, disclosure, use, alteration or destruction by any organisation or individuals. We work with website storage service providers and our website developers to help store and manage personal data obtained from our website.
Links to other websites
Our website may contain links to and from third party websites. These websites have their own privacy policies. If you follow a link to any of these websites, please make sure that you read their privacy policies before you submit any information to these websites. We do not accept any responsibility or liability for their policies.
To update your records or access your information
If you find that the personal information we have about you is inaccurate or needs to be updated (eg you may have changed your name, address etc.) then please go to your online account and update your settings or email us at sales@Modelmaniacs.co.uk so that we can correct it. You can also contact us on this email address if you would like to know what information Modelmaniacs Ltd holds about you, we will provide you with that information within 40 days of receiving the request. To remove your account & personal information from our records please email your request to sales@Modelmaniacs.co.uk.
All our pages are now HTTPS meaning that all communications between your browser and our website are encrypted.