Terms & Conditions

Please note. THIS SITE CAN ONLY TRADE WITHIN THE EU AT PRESENT.

Governing Law and Contract Formation.
No contract will exist between you and Modelmaniacs Ltd for the sale by it to you of any product unless and until Modelmaniacs Ltd accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Modelmaniacs Ltd sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Modelmaniacs Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.


Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, MODELMANIACS LIMITED IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THIS SITE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Modelmaniacs Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
All images used throughout the modelmaniacsonline.co.uk and modelmaniacs.co.uk website are by kind permission of the original equipment manufacturers. Whilst all attempts are made to ensure correct images and specifications are shown, Modelmaniacs Ltd accepts no responsibility for any changes made by the original manufacturers.
 

Postage and Delivery

We do our best to offer a fast and efficient delivery service. Our online system automatically works out postage rates for you according to the size and weight of the items you have ordered and your location.  Postage and packing rates charged at the standard Post Office/ Courier rate plus VAT.  Your parcel may be delivery by Royal Mail or by courier. 
Both types of delivery will require a signature on delivery.  Under no circumstances will parcels be left without a signature.  We can, of course, leave parcels with a neighbour.
Please note that we do not part ship orders.  If part of an order is out of stock when we receive your order, we can either, ship the items available and refund for the missing items, offer an alternative (if available), or refund your order in full.
 
All orders taken before 11.00am (excluding weekends and Bank Holidays) will be dispatched the same day wherever possible, but this is not guaranteed. All other orders will be dispatched the day after that we receive an order, but please allow up to a maximum of three weeks in busy periods. If your purchase is urgent please contact the shop on 01249 817731 to ensure stock availability and to agree an approximate delivery date.
 
Please ensure your delivery address is correct in line with our Terms and Conditions as failure to do so may delay the delivery of your order.
 
We hold varying quantities of all our products. In the unlikely event that we are unable to deliver an item we will notify you as soon as possible. We cannot be held responsible for any delay in delivery of an item and any consequence arising as a result.
 

Next Day Delivery

We can ship for Next Day Delivery for mainland UK addresses, for which there will be an additional charge of £3.00 for this service, please ensure you purchase this option when placing your order.
Next Day Delivery refers to the next working day (Working Days are classed as Monday to Friday).  Due to Modelmaniacs Ltd's opening hours, orders taken between Tuesday 11.00am and Wednesday 11.00am will be shipped Thursday for delivery Friday.  Next Day Delivery is only available on orders being sent to mainland UK.
 

Returns Policy

In line with The Consumer Protection (Distance Selling Regulations) 2000 we offer a 7 day cooling off period and a right to cancel during that period.  To exercise this right Modelmaniacs Ltd must be contacted at the earliest opportunity, within 7 days of receiving the item(s) to obtain a Returns Authorisation Number which must be displayed on the outside of the returned parcel. The Customer has a Duty of Care to ensure that the item(s) are returned in the condition in which they were supplied - free from damage, in sealed original packaging within 30 days.  The cost of returning the item(s) will be met by the customer.  The cost of the item(s) will then be refunded back to the customer upon receipt of the goods (providing they are in the condition as described above).
 
If you have been sent an incorrect item please contact Modelmaniacs Ltd as soon as possible on 01249 817731.
 
If you receive an item that you believe to be faulty please contact Modelmaniacs Ltd immediately to report / discuss the issue.  An appropriate course of action will then be taken.
Please note:  Customers must ensure that goods are suitable for purpose and working correctly before carrying out any modifications or changes to supplied items eg changing battery connectors, servo plugs etc.

Copyright Notice
The design, layout, source code and content arrangements on this site, www.modelmaniacsonline.co.uk, and www.modelmaniacs.co.uk are protected by Copyright. All trademarks mentioned on this site belong to their respective owners. The contents of this website is copyrighted by Modelmaniacs Ltd.
If you believe that there is content on this site that you own copyright to and is here without permission please contact us.